After spending a long time in the leisure industry in Thailand, K. Suphanapat discovered that there were several things in that industry that could be improved upon and she began to look around for robust CRM solutions, which would work in the Asian markets. After having worked with a few of the main players, her choice fell on Nimble Social CRM, because it is very easy to show the users what benefits they gain from a socially integrated solution.

Per brings over 30 years of  industry involvement and have been the lead consultant for over 40 CRM/ERP projects globally, implementing Salesforce, ZOHO,Microsoft CRM (Dynamics).  One of the great barriers for a successful systems implementation in any company, is the user uptake, especially with regards to CRM and Sales Force Automation (SFA). Because every salesperson is trying to guard his territory, they are inherently defensive about sharing ANY information. With Nimble Social CRM, this is never an issue, because Nimble gives the salesperson all the information about his leads and customers, so he can follow the deals in any channel from Facebook to LinkedIN.