Philosophy

Customer engagement is not a tagline. It is the lifeblood and true measurement of business success. Our services act as a conduit to build stronger relationships between both our customers and the clients they serve.

Technology

366° Degrees by OMI is an Email Marketing and  Marketing Automation Platform that drives deeper lead & customer engagement through email marketing, social media, landing pages, video, call to actions and Integrated Campaigns.  Connecting 366° Degrees with Nimble allows you to manage critical leads, campaigns and contacts across platforms. Manage key relationships through acquisition, retention, cross-sell and the customer lifecycle with 366° Degrees and Nimble.

Professional Services & Integration Services

We offer professional services and integration through our CRM Practice group which is made up of multi disciplines including; user experience, technology, sales, marketing, and analytics specialist.  Our ability to provide full lifecycle development services associated with Nimble, Salesforce, Force.com, AppExchange, CRM and other leading  third party ecosystems spans over 16 years . Through our global reach, we offer a delivery model that adheres to best practices, methodologies and agile processes.

Training & Best Practices

Need training on Nimble or other leading CRM’s no problem.  However our specialty is driving deeper knowledge of how to use CRM Best Practices to acquire more customers. We provide real world application and execution beyond features and functions.